Last Updated: 20-12-2025
At Tetra Seven , we are committed to providing fast, reliable, and transparent shipping for all our customers across the United States. This Shipping Policy explains how we handle order processing, shipping methods, delivery times, and related information to ensure a smooth experience when shopping with us.
1. Standard Shipping
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Delivery Fee: $9 (Excluding GST).
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Delivery Time: 2-3 working days from the date of dispatch.
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Delivery Days: Monday to Friday (excluding public holidays).
We partner with trusted carriers to ensure your gym essentials arrive safely and on time.
2. Order Processing & Dispatch
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Orders are processed and dispatched within 1-2 working days of purchase.
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Orders placed after 2:00 pm EST will be processed the following business day.
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Once your order has shipped, you’ll receive a confirmation email with tracking details. You can track your package’s journey anytime!
3. Estimated Delivery
Our estimated delivery time is 2-3 business days after your order is shipped.
Please note:
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Business days do not include weekends or public holidays.
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Delivery times are estimated and may vary due to external factors (such as carrier delays, weather, etc.).
4. Shipping Delays
We make every effort to meet our delivery times, but unexpected events—like severe weather, carrier disruptions, or peak holiday seasons—can sometimes cause delays. If your order is affected, we’ll notify you immediately and work with you to find a resolution.
5. Shipping Areas
Currently, we only ship within the United States. Unfortunately, we do not offer international shipping at this time.
6. Order Tracking
As soon as your order has been dispatched, you’ll receive a tracking number via email. You can monitor your package’s progress and get real-time updates right to your inbox.
Important Shipping Information
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Shipping Address:
Please double-check your shipping address at checkout to ensure accurate delivery. -
Lost or Stolen Packages:
Tetra Seven is not responsible for lost or stolen packages. We recommend shipping to secure addresses where someone can receive the package. -
Order Changes:
If you need to change or cancel your order, please contact us immediately at [email protected]. We cannot guarantee changes can be made once the order has shipped.
7. Undeliverable Packages & Re-Delivery
If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we will contact you to arrange re-delivery. Additional shipping fees may apply.
8. Legal Compliance
This Shipping Policy is drafted in accordance with U.S. e-commerce regulations, including the FTC’s Mail, Internet, or Telephone Order Merchandise Rule. It ensures transparency in order fulfillment and protects your rights as a consumer.
9. Our Commitment
We value your satisfaction and strive to ensure your shopping experience is smooth and worry-free. If you have any questions or concerns about your shipment, please don’t hesitate to contact us. We’re here to help!
10. Contact Us
For questions about shipping, tracking, or any aspect of your order, please reach out to us at:
Email: [email protected]
Contact: +1 443 851 9873
Business Hours: Monday–Friday, 9:00 am – 4:00 pm
Address: 8480 Baltimore National Pike PMB# 191, Ellicott City, 21043-3369, Maryland